Frequently Asked Questions

Answers to your questions about the Orchestre Métropolitain’s concert webcasts

Why has the OM decided to webcast concerts this fall?

Social distancing measures currently limit the capacity of our hall to 250 persons. Also, several subscribers and concertgoers have expressed a desire to attend concerts online. That is why the OM will be webcasting four of its regular concerts and two concerts coproduced with the Théâtre du Nouveau Monde (TNM).

 

What are the ticket prices for the webcasts?

You can watch single concerts – whether one of the four regular fall 2020 concerts or either of the two concerts coproduced with the TNM – for $17 each, including taxes and fees. Packages are also available: enjoy all four OM concerts for only $54 or both coproductions for $30. See the packages

 

Do I have to create an account on your webcasting platform?

When buying a package or tickets, you will be asked to create an account. It takes only a few easy steps.

You will need to enter your first name, last name, email and create a password.

After making your payment, you will receive a confirmation email with links to the different concerts you have chosen.

 

 

How do I access the selected concerts?

After receiving your confirmation email, you will be able to access your client account at

https://moncompte.orchestremetropolitain.com/?lang=en

In your account, you will find links to webcast concerts when they are available. When you activate the concert, you will have 48 hours to watch it.

 

Can I give a package or access as a gift to someone else?

Yes, this is possible. The buyer will then have to create an account for the recipient with the email and password that will be used by the person who will watch the concert(s). To complete the transaction, the buyer will need to enter their own payment information.

Do I need a high-speed Internet connection?

No, a high-speed Internet connection is definitely not required. That said, having one does ensure a better overall experience. To avoid the lag that can occur when streaming, we recommend turning off all non-essential apps and programs on your playback device and disconnecting any other devices with high Internet bandwidth requirements.

 

How many times can I watch a concert?

Your ticket entitles you to only one viewing of the concert during the announced viewing period. Also, out of respect for the work of the musicians and artists involved, the concerts cannot be downloaded or recorded.

 

Can I take a break when watching a concert webcast?

You can pause playback of the concert if you wish. Just stay logged on to your account so you can restart playback. For the best experience, be sure to watch the concert under optimal conditions, like you do in the concert hall.

 

Will the concerts be webcast live or on demand?

All the concerts will be recorded for webcast a few weeks after the live performance. You will be able to watch the concert at the time of your choosing during the week or so it is available for viewing. From the moment you start playing the video, you have 48 hours to finish watching the concert.

 

  • Yannick Nézet-Séguin conducts Das Lied von der Erde
    Friday, October 2, 2 p.m., to Friday, October 9, 11:59 p.m.
    » Tickets

 

  • Peter and the Wolf (in French, coproduction with the TNM)
    Friday, October 16, 2 p.m., to Sunday, October 25, 2 p.m.
    » Tickets

 

  • The Little Prince (in French, coproduction with the TNM)
    Friday, October 30, 2 p.m., to Sunday, November 8, 2 p.m.
    » Tickets

 

  • Fauré’s Requiem
    Friday 6, November, 2 p.m., to Friday, November 13, 11:59 p.m.
    » Tickets

 

  • Yannick Nézet-Séguin hosts Stéphane Tétreault
    Friday, November 20, 2 p.m., to Friday, November 27, 11:59 p.m.
    » Tickets

 

  • From Berlin to Buenos Aires
    Friday, January 15, 2 p.m., to Friday, January 22, 11:59 p.m.
    » Tickets

 

What devices can I watch the concerts on?

You watch the concerts on any video playback device with Internet access: smart TVs, tablets, mobile phones, etc. If your television and tablet are connected (via Apple TV, or Chromecast, for example) or if you use AirPlay, you will be able to view the concert on your television’s big screen.

 

What is the sound and picture quality like?

The concerts are recorded using state-of-the-art technology, ensuring you enjoy an optimum sonic and visual experience when streaming the concert.

For more information, please email any questions to webdiffusion@orchestremetropolitain.com

We hope you enjoy your Orchestre Métropolitain concert!